Frequently Asked Questions
Everything you need to know about your new favorite lunch gear.
Are your lunchboxes BPA-free and food-safe?
Absolutely. All Lunchbox Packs products are made from high-quality, non-toxic, and BPA-free materials to ensure your food stays safe and fresh.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but usually range from 7-14 business days.
Can I put my lunchbox in the dishwasher?
Most of our hard-shell containers are top-rack dishwasher safe. However, we recommend hand-washing our insulated bags and certain bento seals to maintain their longevity and leak-proof integrity.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original condition for a full refund or exchange.
Do you offer bulk discounts for schools or businesses?
Yes, we provide special pricing for bulk orders over 20 units. Please contact our corporate sales team through the 'Contact Us' page for a custom quote.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.